Privacy Policy & Terms of Use
Welcome to ThinkTree. We value your privacy, trust, and time. This combined Privacy Policy & Terms of Use explains how we collect, use, and protect your information, as well as the terms under which we provide our creative services and website access.
By using our website or engaging with our services, you agree to the terms below.
🔐 1. Information We Collect
We collect only the information necessary to serve you better and deliver effective design and branding solutions.
A. Personal & Business Information
- Name, email, phone number
- Business name, billing address, GST number
- Social media handles (if relevant for campaigns)
B. Project-Related Information
- Brand assets, design files, and creative brief
- Preferences, feedback, deadlines, and goals
C. Website Data (via cookies/tools)
- IP address, browser type, and device info
- Pages visited, session duration, and referral sources
🎯 2. How We Use Your Information
We use your data to:
- Deliver tailored creative services
- Communicate project updates, approvals, or billing
- Improve our offerings and customer experience
- Feature work (only with prior consent)
🔐 3. Data Security & Confidentiality
- Files are stored securely in restricted systems
- Communication occurs over trusted platforms (e.g., email, WhatsApp)
- All team members are trained in confidentiality and data sensitivity
- We keep all project and client details confidential and expect the same regarding our process, pricing, and proposals.
✅ 4. Your Rights
You may:
- Request access to your data
- Ask us to update, correct, or delete your data
- Withdraw consent for communication at any time
📧 Email us at studio@thinktree.in to make a request.
🍪 5. Cookies & Tracking
We may use cookies and tools like Google Analytics to analyze website traffic and improve usability. You can disable cookies in your browser settings if preferred.
🤝 6. Client Responsibilities
By working with ThinkTree, you agree to:
- Provide timely, accurate feedback and content
- Review and approve deliverables within agreed timelines
- Make payments as per agreed terms
- Treat our team with respect and professionalism
- Delays in communication or approvals may impact project timelines.
💼 7. Payments, Revisions & Refunds
- All payments must be made as per invoice terms
- Services already delivered are non-refundable
- Revisions are included as defined in the project scope
- Refunds or partial credits may be offered only at our discretion
🧾 8. Intellectual Property
- Final deliverables become yours upon full payment
- We retain the right to showcase work in our portfolio (with consent)
- You may not reuse, resell, or alter draft concepts without our approval
- All unused concepts, drafts, and proposals remain the property of ThinkTree
🌐 9. Use of Our Website
You agree not to:
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Engage in unlawful, abusive, or fraudulent activity on our site.
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Attempt to gain unauthorized access to our systems
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Infringe on our intellectual property or brand identity
🧩 10. Third-Party Tools & Vendors
We may work with trusted third-party vendors (e.g., printers, developers, analytics platforms). While we choose reputable partners, we are not liable for issues arising from their systems or services.
📌 11. Updates to This Policy
We may update this policy and terms as our services evolve. The latest version will always be posted at www.thinktree.in. Continued use of our website or services indicates acceptance of the revised terms.
⚖️ 12. Legal Jurisdiction
These terms are governed by the laws of India. Any disputes shall be settled under the jurisdiction of Indore.
📞 13. Contact Us
Have questions or need to reach us?
ThinkTree
📧 studio@thinktree.in
🌐 www.thinktree.in