Privacy Policy & Terms of Use

Welcome to ThinkTree. We value your privacy, trust, and time. This combined Privacy Policy & Terms of Use explains how we collect, use, and protect your information, as well as the terms under which we provide our creative services and website access.

By using our website or engaging with our services, you agree to the terms below.

🔐 1. Information We Collect

We collect only the information necessary to serve you better and deliver effective design and branding solutions.

A. Personal & Business Information

Name, email, phone number
Business name, billing address, GST number
Social media handles (if relevant for campaigns)

B. Project-Related Information

Brand assets, design files, and creative brief
Preferences, feedback, deadlines, and goals

C. Website Data (via cookies/tools)

IP address, browser type, and device info
Pages visited, session duration, and referral sources

🎯 2. How We Use Your Information

We use your data to:

Deliver tailored creative services
Communicate project updates, approvals, or billing
Improve our offerings and customer experience
Feature work (only with prior consent)

🔐 3. Data Security & Confidentiality

Files are stored securely in restricted systems
Communication occurs over trusted platforms (e.g., email, WhatsApp)
All team members are trained in confidentiality and data sensitivity
We keep all project and client details confidential and expect the same regarding our process, pricing, and proposals.

✅ 4. Your Rights

You may:

Request access to your data
Ask us to update, correct, or delete your data
Withdraw consent for communication at any time

📧 Email us at studio@thinktree.in to make a request.

🍪 5. Cookies & Tracking

We may use cookies and tools like Google Analytics to analyze website traffic and improve usability. You can disable cookies in your browser settings if preferred.

🤝 6. Client Responsibilities

By working with ThinkTree, you agree to:

Provide timely, accurate feedback and content
Review and approve deliverables within agreed timelines
Make payments as per agreed terms
Treat our team with respect and professionalism
Delays in communication or approvals may impact project timelines.

💼 7. Payments, Revisions & Refunds

All payments must be made as per invoice terms
Services already delivered are non-refundable
Revisions are included as defined in the project scope
Refunds or partial credits may be offered only at our discretion

🧾 8. Intellectual Property

Final deliverables become yours upon full payment
We retain the right to showcase work in our portfolio (with consent)
You may not reuse, resell, or alter draft concepts without our approval
All unused concepts, drafts, and proposals remain the property of ThinkTree

🌐 9. Use of Our Website

You agree not to:

Engage in unlawful, abusive, or fraudulent activity on our site.
Attempt to gain unauthorized access to our systems
Infringe on our intellectual property or brand identity

🧩 10. Third-Party Tools & Vendors

We may work with trusted third-party vendors (e.g., printers, developers, analytics platforms). While we choose reputable partners, we are not liable for issues arising from their systems or services.

📌 11. Updates to This Policy

We may update this policy and terms as our services evolve. The latest version will always be posted at www.thinktree.in. Continued use of our website or services indicates acceptance of the revised terms.

⚖️ 12. Legal Jurisdiction

These terms are governed by the laws of India. Any disputes shall be settled under the jurisdiction of Indore.

📞 13. Contact Us

Have questions or need to reach us?

ThinkTree
📧 studio@thinktree.in
🌐 www.thinktree.in